Guitar Center Music Foundation has announced an opening for the position of Repair Technician (Guitar). This role is crucial as it embodies the company's mission of fostering creativity and a lifelong connection to music for both musicians and non-musicians. The Repair Technician will be responsible for maintaining and repairing customer-owned instruments and assisting in the upkeep of the store's inventory.
Candidates for this position must possess a strong customer focus, ensuring that each interaction results in a positive experience for customers. Strong interpersonal skills and a genuine approach to customer service are essential for success in this role. This includes the ability to address customer service issues and proactively seek out ways to enhance their experience.
Additionally, candidates should have the initiative to identify both opportunities and issues while demonstrating a willingness to learn quickly. Knowledge of the store's product offerings, sales operations, and leadership development is a plus.
The job also involves maintaining the store-owned gear and completing warranty repair work. Guitar Center emphasizes the importance of training, looking for individuals who can effectively communicate information and techniques to others.
One unique benefit of working at Guitar Center for the musicians among the staff is the opportunity for gig leave, allowing them to take time off to perform while maintaining their position upon returning. The company offers comprehensive benefits including medical, dental, and vision insurance, alongside mental health support and a 401K plan.
For those interested in applying, additional information can be found in the official job listing here.