Head of Fan Experience & Customer Service (Ecommerce) (Kings Cross, London)
Universal Music Group is seeking a Head of Fan Experience & Customer Service to oversee eCommerce operations and customer service strategies. The role focuses on enhancing customer experience through operational excellence in fulfillment and service across their eCommerce platforms. It emphasizes diversity and inclusion in hiring practices, with a commitment to creating a supportive environment for individuals with various needs. The position will be crucial in implementing effective policies and processes to improve customer satisfaction and loyalty.
Published on Tuesday, September 17, 2024 at 5:29 AM
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