Broadcast Music, Inc. (BMI) is currently seeking a Collections Representative to join their Nashville, TN office. The successful candidate will play a crucial role in collecting overdue fees from clients in accordance with various music performance agreements. This position emphasizes fostering strong customer relationships and resolving any disputes regarding fees.
BMI has opted for a hybrid work schedule, requiring most employees to work from the office three days a week, while ensuring that employee safety remains a top priority in light of ongoing health considerations.
The Collections Representative will engage in numerous responsibilities, including contacting customers to understand overdue accounts, providing payment arrangements, and managing high-volume collections using advanced call center technology. Candidate expectations also involve maintaining thorough records on customer interactions and advancing delinquent accounts to the Director for legal review when necessary.
A Bachelor’s Degree is preferred, alongside a minimum of three years of collection experience. Ideal candidates will also exhibit strong communication skills, a sound understanding of collections practices, and proficiency in tools like Microsoft Word and Excel.
In addition to competitive salary offerings, BMI provides a comprehensive benefits package that includes health insurance, a 401K with employer match, and generous paid time off for vacations, holidays, and parental leave.
If you are interested in this opportunity, you can find more details and apply directly through the original job listing.