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Pensioner Accidentally Overpays for Oasis Tickets, Receives Refund

A 79-year-old woman, Elizabeth Buxton, mistakenly paid £2,700 for Oasis tickets when she believed she was buying cheaper seats. After public attention on her case, Gigsberg agreed to refund her. Meanwhile, the band's reunion tour is marred by controversies surrounding dynamic pricing and ticket availability.

Published on Saturday, September 7, 2024 at 11:30 PM

Dawn

A 79-year-old pensioner from Houghton Regis, Bedfordshire, is set to receive a full refund after inadvertently spending £2,700 on two tickets to see Oasis at Wembley in 2025. Elizabeth Buxton believed she was purchasing tickets priced at £90 each from the secondary ticket marketplace Gigsberg but unintentionally signed up for two tickets costing £1,100 each, along with additional fees.

Despite Gigsberg's usual policy of only providing refunds for cancelled events or missing tickets, the company made an exception for Mrs. Buxton after her situation gained media attention. The pensioner expressed her shock and dismay upon discovering the pending transaction, stating, "I looked at my phone and saw £2,700 was pending from my bank account. I don't know how it even happened. It's actually devastating."

Mrs. Buxton's granddaughter reacted strongly, advising her to avoid such purchases. The error occurred amid complaints from fans facing difficulties during the Oasis ticket sale; many were priced out due to dynamic pricing practices that saw ticket prices fluctuate based on demand.

Oasis, whose reunion shows are scheduled for July, August, and September 2025, has been vocal about the challenges fans are facing. The band’s promoters previously warned that tickets on the secondary market might be cancelled. This incident has prompted calls for a review of dynamic pricing from Culture Secretary Lisa Nandy and has triggered investigations by the Competition and Markets Authority in the UK and the Irish government.

Accompanying this turmoil, Oasis's classic debut album "Definitely Maybe" recently returned to number one on the charts following a 30th anniversary reissue. The band plans to address these challenges for fans, introducing a special invite-only ballot ticket sale strategy for additional shows in September 2025 at Wembley Stadium, in a bid to rectify the ticketing situation.

The full upcoming reunion tour dates are as follows:

July 2025

  • 4 & 5: Cardiff, Principality Stadium (Sold Out)
  • 11, 12, 16 & 19: Manchester, Heaton Park (All Sold Out)
  • 25, 26: London, Wembley Stadium (Both Sold Out)
  • 30: London, Wembley Stadium (Sold Out)

August 2025

  • 2, 3: London, Wembley Stadium (Both Sold Out)
  • 8, 9, 12: Edinburgh, Scottish Gas Murrayfield Stadium (All Sold Out)
  • 16, 17: Dublin, Croke Park (Both Sold Out)

September 2025

  • 27 & 28: London, Wembley Stadium

Fans are encouraged to only purchase tickets from official resale platforms such as Ticketmaster and Twickets, to avoid inflated prices and potential cancellation of purchases.

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